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10 Surprising Things You Didn't know about Client Services & Search Marketing Manager, Lisa Frampton
Disqualifying Leads Without Alienating Them as Future Customers - Part 2: Cultivating Non-Leads with Automated Marketing
4 Ways to Get Your Email Marketing in Front of the Right Audience Through Personalization & Segmentation
Total Cost of Ownership: What does it mean and how can you avoid costly, unsuccessful implementations.
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JourneysNew Decision option that looks at the ability to split based on an opportunity having a product in it
Contact Data SettingsSettings > Account > Contact Data Settings - can add an external Iframe as a panel to contact records in an account
SMS/MMSWhen sending a message, if that message fails, the CRM panel will create an activity for the failed SMS delivery
TicketsTickets now support up to 10 images per update (increase from 3) User Defined FieldsWhen deleting a user field, the confirmation dialog will warn if the field is used in signup forms, ticket forms, or workflows, and if there are contacts or companies with that defined for them
OpportunitiesWe added ability to edit opportunity field order in Settings > Opportunities > Preferences
Moved Opportunity - related settings from Settings > Account to Settings > Opportunities under a new Preferences tab
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