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Your Free Guide to Customer Journey Mapping

  • Understand the basics of building effective customer journey maps
  • A customizable workbook to help build out your journeys
  • Free worksheet to help develop your buyer personas
  • Discover best practices for implementing customer journeys into your business

Customer Journey Mapping eBook

Small Business CRM
Take Command. Create Demand.
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Using Zapier to set up GreenRope integrations and automated actions
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Shared Access: Everything You Need to Know
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How to Develop A Customer Journey Map in 5 Easy Steps
Becoming a Complete CRM Consultant
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Placeholders & Merge Data for Personalization and Automation
February 2021 Monthly Updates
The Key Differences Between a Customer Journey and a Workflow
10 Surprising things you didn’t know about Client Service & EMEA Sales Manager, Diana Kohan
Nothing Changes If Nothing Changes
Digital Transformation: The Tool To Adapt To The Post-Covid Business World
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If the Pilgrims had CRM...
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Importance of Using Text Messages for Sales and Marketing
6 Sales and Marketing Pain Points That Automation Can Relieve
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The Scary Space - The Abyss
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Cookies & Cache - Why They Are Important & How Are They Different?
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What Problems Do Marketing Automation Platforms Solve?
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10 Surprising Things You Didn’t Know About Human Resource Manager, Little Buddy
Managing a Remote Customer Service Team with Ticket Management
CRM for Higher Education
Greenrope Makes The Latka Most Promising SaaS in California
6 Benefits of Marketing Automation
6 of the Hottest Trends in Marketing Automation You Need to Know
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How Social Media Content Can Impact Customer Buying Intention
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Coronavirus: Is it time to update your marketing messages?
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Sales Automation in 2020 - A Simple Guide For Small Businesses
Why Marketing Automation Works Across All Products, Services and Industries
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Surviving COVID 19: A Letter From GreenRope's CEO, Lars Helgeson
How to Stay Productive Amid the Coronavirus Chaos
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5 Ways to Optimize Email Marketing Open Rates
How Visual Content Can Help Boost the Growth of Your Business
10 Surprising Things You Didn't Know About Client Advocacy Manager, Nour Sankary
Email EasyBuilder vs. Emailer, Feature Differences
#CoolerChat - Twitter Chats
Boost your branding by private labeling your account!
5 Ways CRM Helps Sales Professionals
Ask the Experts on #CoolerChat - Email Marketing
Contact Filtering
#CoolerChat - Customer Journey Mapping
Red Hot SaaS - A CRM Valentine's Day Love Letter
Breaking Up With A Toxic Sales Software
10 Surprising Things You Didn't Know About CTO, Lyle Hopkins
3 Ways To Make Small Teams Look BIG!
SMS, MMS, & Voice - Set up & Management
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25 Cyber Security Tips
Don't make these business mistakes in 2020
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A Business Carol
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The Scary Space - An Intern’s Hell: Attack of the Fascist Olives
The Scary Space - Shutter Office
The Scary Space - The Phantom Task-Master and the Forgotten Recipient
Happy, Healthy Email Lists
4 Questions You Need to Ask to Keep Your Business Thriving in 2020
5 Killer Benefits of Micro-Influencers for Your Small Business
Marketing Automation for Better Top-of-Funnel Conversions
10 Surprising Things You Didn't know about Client Services Manager, Hunter Ricci
Top of Funnel Best Practices: Marketing Automation
Recession-Proof Your Business with Complete CRM
How to Test & Optimize Your Campaigns
Disqualifying Leads Without Alienating Them as Future Customers - Part 2: Cultivating Non-Leads with Automated Marketing
Using a CRM to Manage your Money
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Disqualifying Leads Without Alienating Them as Future Customers Part 1: The True Value of Non-Leads
How to Generate LinkedIn Leads with GreenRope
Marketing Automation: Lead Generation and Nurturing Tactics that will Work for your SMB
How GreenRope Helps Your Nonprofit Grow
Generate 40% More Leads With Website Chat
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Using Surveys to Collect Customer Feedback
What small businesses gain from automated marketing
20 Email Marketing Mistakes to Avoid
How to Integrate Influencers Into Email Marketing
10 Surprising Things You Didn't Know About Ian Cuatico
How to Use Marketing Automtation for Customer Retention
Using Opportunities to Streamline Sales
Synching Email Conversations through IMAP
How to Create an Automated Email Sequence that Saves Time and Boosts Sales
How To Setup An SMS Campaign
10 Surprising Things You Didn't Know About CEO, Lars Helgeson
GreenRope Security You Can Trust
Building Your Booking Calendar
Fyre Fraud, AI Revolution, Hometown Brands and more…
Benefits of Getting GreenRope Certified
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How To Analyze The Profitability Of A New Sales Strategy
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Essential Marketing KPIs You Should Never Forget to Measure
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GreenRope’s Newest Features & Upgrades: March Edition
SEO & Digital PR: What It Is And Why It Matters In 2019
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Marketing Automation: A Look Back at 2018 and a Look Ahead to 2019
Customer Experience & Customer Service Stats from 2018 and Predictions for 2019
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GreenRope Helps You Connect to More Apps with PieSync
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Three Ways CRM Reporting Helps Marketers Grow
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How to Be An Agile Digital Marketer [Infographic]
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2018 Holiday Marketing Strategy: Start by Integrating CRM and Marketing Automation
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CRM user adoption: Why it's important to get your employees on board
FEATURE UPDATE: Journeys
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Customize, Collect, and Connect with Document Signing
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Evolution in Project Management
When CRM Works for You
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Canadian Anti-Spam Law (CASL) - Are you ready for July 1
GreenRope 101: The Learning Management System
From Email Marketing to Marketing Automation
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SD Inbound - Recap of HUG17!
An Interview with the Customer Service Expert, Shep Hyken
Is your #Martech stack getting too high?
Why Complete Marketing Automation is a 'Suite' Deal
Great Support Team, Great Support.
The Customer Journey Starts Here
Customer Journey Mapping Best Practices
Best Practices for Setting Up Customer Journeys (Part I)
GreenRope Named a Category Leader in Marketing Automation by GetApp!
Benefits of Customer Journey Mapping
3 Things Every Successful Digital Marketing Campaign has in Common
5 Best Ways to Qualify Leads and Push them Down your Funnel
Survey Webinar Recap
5 Sales Workflows to Start Using Immediately
Map your Customer Journey and Create Winning Customer Experiences
How Lead Scoring Helps Drive Conversions
Putting the R back in CRM
4 Ways to Get Started with Personalization
The Gmail Schema: What it means for you
How CRM Transforms your Business
How CRM Helps Sales
Telephony and SMS Marketing with GreenRope
Influencer Marketing: The Future of Marketing?
GreenRope's Booking Calendar
GreenRope's EasyBuilder
Why we love our jobs. Do you love your job?
The Importance of Lead Validation
Surveys: Why, What, and How.
How to Use CRM for Marketing
Website Tracking with GreenRope (You NEED this)
The Culture Question: How to build & promote a lasting company culture
Social Automation: Your Social Strategy on FIRE
The Evolution of Social Media
10 Ways to be Successful with GreenRope
CRM for Legal Professionals
CRM for Financial Services
Close More Deals with Predictive Analytics
5 Sales Tools to Start Using Today
How to Identify Your CRM Champion
Don't Be a Spammer...Here's How.
Who's in your Tribe?
How to Make Money with CRM
Data Cleansing for CRM: Our Best Advice
Create High Converting Landing Pages
Understand Customer Needs and Wants
How Technology Helps Break Down Silos
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CRM and Marketing Automation for Doulas
4 Signs You're Ready for a CRM
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CRM and Customer Service
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Three Tactics for a Healthy Contact List
Lead Scoring: The Basics
The 10 Commandments of CRM
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GreenRope's Top Troubleshooting Tips
The only thing we have to fear...
How-to Develop a Killer Lead Nurturing Campaign
Drip Campaigns for Lead Nurturing
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Marketing on a Budget
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5 ways PR pros can use CRM
Fragmented Technology Results in a Fragmented Business
Interview with Wade Foster of Zapier
How Sales can use marketing to help them sell more
Signup Form Best Practices: A GreenRope Guide
Your Customers Love You, and This is Why
How Tech has Transformed Holiday Commerce
GreenRope is the Best CRM Software!
2016 Marketing Trends
New Year, New You, and Reasonable Goals!
Is Inbound Marketing for You?
Networking Like a Boss on LinkedIn
The Importance of Technology in Virtual Teams
Marketing Analytics You Should be Tracking
Using Data to Personalize your Marketing
Why Marketing is a Big Trend in 2016
Important Changes for our API Users!
Energy for Your Workday
GreenRope Makes SelectHub's Leaderboard
If it isn't in the CRM, it didn't happen
How Customer Experience Drives Culture
How Marketing Automation Can Boost Your Revenue for the Holidays
New Marketing: Marketing and Technology
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Workflow 101: Triggers and Use Cases
Back to Business Organization
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Five Resourceful Marketing Techniques That Work
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Top Marketing Automation Buyer Trends by Software Advice
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Print Is Not Dead...and Why You Should Use It
CEO Across Europe - A Business Adventure
Strategies to Improve the Customer Experience
Features & Updates for May & June
The Art of Delegating - Your Winning Strategy
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Useful Tools for Improved Marketing
Highlights from Interactive Day 2015: Digital Marketing Conference
Customer Issues are Hard to Track: Ticketing & CRM are the Solutions.
Weekly Roundup May 29, 2015
Investment Killed the Internet Star
Why do we win some deals and lose others?
Weekly Roundup May 22, 2015
Beginners Guide: Marketing Automation
Pain Point #1: I need an information trail!
Better Email Marketing: How to segment and target your leads and customers
Weekly Roundup May 1, 2015
Why Customer Retention Should be Higher Priority than Customer Acquisition
Standing on the Shoulders of Giants
Beginner Basics: Lead Scoring
Is CRM Enough?
Digital Marketing Tactics [infographic]
The New Big Role: Marketing Technologist
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Software Integration is Key to Uniting Sales, Marketing, and Operations Departments
Of Pride and Prejudice
Getting Your Team Onboard with New Technology
How to Sell Your Boss on a CRM Purchase
Boost Your Thought Leadership with Marketing Automation [SlideShare]
How to Plan for a Successful CRM Implementation
How To: A/B Testing
Simplify Your Business With Integration
Organizational Agility
Finding your Blind Spot
Small Business: Hot Marketing Trends in 2015
New Year & New Features
GreenRope's Newest Features and Upgrades
A Life of Failure and Gratitude
VoiceBase key to CRM
Increase CRM Usage with these helpful tools
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Top Reasons You Need a CRM
5 Thankstastic Marketing Ideas for Thanksgiving!
Email Marketing Tips for Small Businesses
Your Guide to Adding Users & Giving Shared Access
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Evergreen Content: What it is and why you need it
Everything You Need to Know about PPC: Interview with Spectrum Search Marketing Founder, Bryan Larkin
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Use Your CRM Data for Holiday Marketing
5 GreenRope Sales Tools to Start Using Today
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Don't Get Deleted: Optimize Your Subject Lines
Impressive Small Business Women Entrepreneurs
GreenRope's New Features and Upgrades: August
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Before the Import: How to Organize Your Data
Silo Smashing: Digital Darwinism
Redefining CRM: Traditional vs. Complete
GreenRope Makes Inc.'s 500 Fastest Growing Companies
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Four Reasons Why Marketing and Sales are Two Sides of the Same Coin
Go Beyond Data - Consumer Insights are Key to Understanding Your Customers
What Leaders Have to Say About Goals
From Like to Love: The Customer Journey
Interview with GreenRope Creative Director, Jason Kessel
CRM...What's in it for me?
Analyze This...Not That. The Customer Data you Need to Collect
Recap of Social Media Day San Diego: Our thoughts and Reactions
Customer Centricity Should be at the Core of Customer Service
Develop a Stellar Content Strategy
GreenRope's New CRM & Marketing Automation Features
Sales Force Automation Software Buyer's Review 2014
The Importance of a CRM Implementation Strategy
Inspiring Change Within Your Organization
How-to: Workflows
3 Tips for Hiring People Who Care
GreenRope Sponsors Women's International Hackathon!
Managing the Customer Experience with Issue Tracking
Long Tail Marketing - The Future of Marketing
Yahoo! changes may affect your email delivery
Building the Foundation for a Successful Business
GreenRope Account Settings Best Practices
GreenRope's Latest & Greatest: New upgrades, features, and news!
Social Media 101: Mistakes to Avoid
Customer Satisfaction Begins with Company Culture
Transform Your Company Culture with CRM
Qualify Leads to Close More Deals
Establishing Buyer Personas: The Basics
Accounting for Startups: Tips from GreenRope's CFO
Keith Richmond: Most Admired CFO!
From Basement to Boardroom: Business Startup Growing Pains
GreenRope Goes to SXSW
Content for Context
Social Media: Our Best Advice
Your Guide to GreenRope's Predictive Analytics
LOVE Your Job
Make Your Customers LOVE You
In and Out of the Chocolate Box: Valentine's Day Marketing Ideas
How Social Media is Changing the Super Bowl
Top 5 Tips for Creating SEO Friendly Content
How to Create a Successful Company Like Apple
CRM Software BuyerView 2013
CES Coverage: The Macho Side of CES
The 'Girly' Side of CES 2014
Sales Lessons from the Wolf of Wall Street (and some)
Crafting the Perfect Sales Pitch: Ditch the Pitch
2014 Predictions from the Pros!
Post-Purchase Follow Up
Sell More with an eCommerce Store
Characteristics of a Great Leader
Lars Helgeson Named Finalist in San Diego Business Journals Most Admired CEO Award
Using Customer Feedback for Business Growth!
Lars Helgeson Put the 'C' in CRM
Dominate the Holidays with CRM
Organize and Track with CRM
Marketing Automation Part III: Lead Management
The Power of C in CRM
Marketing Automation: The Basics (Part II)
GreenRope Integrates with Intuit Quickbooks
The Customer Experience: Ticketing
Use CRM to Boost Your Sales
The Customer Experience Explained
CRM Insight: Paul Ward
Blogging for the Big Bucks
Branding: Strumming the Heart Strings
Become a LinkedIn Master
Take Back Control: Changes to your Gmail
A Deeper Look into Inbound Marketing
Mobile Marketing: Our Best Advice
The Art of Lead Scoring
Cheat Sheet: Lead Nurturing
Simple Secrets of Successful Email Marketing for Car Dealerships
Single Opt-in vs. Double Opt-in: Which is more secure?
Inbound Vs. Outbound Marketing
Marketing Automation: Drip Campaigns
The Social Dinner Party: Why You May Not Be Invited
Predict Future Sales: No Crystal Ball Needed (Originally posted on Business2Community)
Successful Sales Strategies
Mo.com: Interview with GreenRope's CEO, Lars Helgeson
The Growing Relationship between Sales and Marketing
Coffee Talk with GreenRope's CEO, Lars Helgeson
Social Media for Interior Designers - ASID Presentation
SaaS: Software as a Service and Cloud Applications
Newsletter 101: Subject Lines Matter
Social CRM and Its Place in the Sales Process - Think About CRM
Successful CRM Implementation
Components to Consider when Designing Your Website
Project Management: The Discipline You Can't Live Without
Using Surveys for Market Research
Best Practices in Email Marketing
Marketing Automation and Why You Need It
Data Cleaning Tips
3 Great Ways Marketing Automation Helps Lead Nurturing
Tips For Executing A Personalized Marketing Campaign
Easy Workflows You Can Start Using Today
Sales Force Automation - The Backbone Of Your Sales Team
How to Create a Consistent Data Structure
How to Successfully Use Content in Your Marketing Automation
Changes by Google's Gmail May Affect Your Email Delivery
Email Marketing [Slideshare]
Yahoo Changes May Affect Your Email Delivery
Let's Talk About Spam
Social CRM: What it is and Why You Need it!

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CEO Lars Helgeson Put the 'C' in CRM

Last Thursday, Lars Helgeson spoke at the American Marketing Associations, Art of Marketing event in San Diego. It was a great event, full of great discussions and panels, including an appearance by SEOMoz's CEO, Rand Fishkin. 

Sessions inlcuded topics on:

  • Public Relations
  • Content Marketing
  • Facebooking 
  • Branding
  • Leadership
  • B2C Integration
  • SEO
  • Marketing Stategy
  • And of course, CRM! 

We recorded a little snippet from Lars' talk. Check it out below. 

Lars Snippet AMA from GreenRope on Vimeo.

We will be making his presentation available on our website soon, so stay tuned! 

Share: https://www.greenrope.com/blog/Blog207/Lars-Helgeson-Put-the-C-in-CRM

Share Category "All About GreenRope":
https://www.greenrope.com/blog/BlogCategory7/All-About-GreenRope

Share Category "CRM":
https://www.greenrope.com/blog/BlogCategory8/CRM

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