Here at GreenRope, we take support VERY seriously. We consider ourselves your partner in business, here to help every step of the way.
A GreenRope subscription gives you full access to all Sales, Marketing, and Operations features. Everything is always included at any subscription level
I enjoy utilizing the Ticketing System Manager because it has assisted me with managing submitted support queries. Not only am I notified when a user submits a ticket, but the responses are also logged within the contact's CRM record. This data is invaluable for our team because we all get to collectively know and track our users and what are their specific pain points that need to be addressed.
The tools that are the most valuable for small businesses are the ones that do the work for you. I've always worked as part of a small team, so I understand how much work goes into wearing multiple hats. That's why I love our automation tools - workflows in particular. It's very easy to have a step of your sales or marketing process fall through the cracks, especially when you are working in all parts of your business.
A unique feature that doesn't get the credit it deserves is our awesome dashboard! By simply signing onto GreenRope, a summary of your sales, marketing, and operational efforts are readily available. I enjoy that these dashboards are completely customizable and that you can select which charts and data are easily and immediately available on your home page. It’s great to look at all of your account’s activity in one place.
I really enjoy our Email Campaign Optimizer! It is a very unique and powerful feature that allows our users to find the best performing messages that drive client engagement. I believe that our Email Campaign Optimizer drives conversions and saves a lot of time for marketing professionals and users who want to create demand and target audiences with the right message.
I absolutely love the Customer Journey feature. I enjoy looking at the bigger picture, and the Customer Journey feature shows the exact roadmap that each individual customer experiences, at every touchpoint. The best part about it, you can customize the entire journey. Many businesses, especially small to medium-sized, don’t have the option of customizing the course that the customer experiences, which is a huge opportunity lost. Given the ability to plan the customer experience gives businesses much more control over their relationship with their customer, and allows businesses to maximize their relationship with customers.
Oscar studied at University of California, San Diego and earned a Bachelor's Degree in Political Science. He handles all training and onboarding for new clients to the system. As an avid sports fan, he supports the Los Angeles Lakers and the Green Bay Packers. He enjoys playing basketball, soccer, and video games in his free time.
I just wanted to reach out to you and discuss one of your employees Dan Kim. Our company had a few errors on our account. Dan handled the situation beautifully. He was professional and attentive to our issues. I know you are the CEO of Greenrope and that is why I wanted to reach out about the wonderful experience I had with him. Dan was patient in explaining everything as he helped me fix the issue on our account. Thank you for having employees like Dan on your team, it made my experience with Greenrope extremely positive and educational as I now have a better understanding of how to navigate Greenrope.
I hope this reaches you because I think you would love to know that customers are having great service!
All My Best,