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Defining Complete CRM

How Does CRM Work

Experience data in a new way. This chart beautifully represents the interconnectivity between business roles, GreenRope’s features, and how they interact with each other.

GreenRope embodies the idea that all functions of growing and managing a business are connected. Data flows between departments, and team members collaborate to create comprehensive processes and strategies that drive the business forward.

While we understand that silos still exist in today’s business environment, we do not believe they help businesses operate most effectively. When departments have access to the functionality and data they need, they are able to create superior experiences. This results in sustainable growth and longevity.

We created this diagram to show you how deeply integrated every department is with one another. Departments are dynamic mechanisms, all different parts of one machine. They must all be integrated for the machine to function properly.

This is why Complete CRM is so important. It’s more than just a software, it’s a way of doing business, a mindset.

Hover across each role on the left hand side to view the features each role uses in their job. Then, dive deeper, and see how each feature connects with different parts of the system. You can easily see why traditional CRM and single function software just don’t cut it.

Created with Highcharts 8.0.4Chart context menuMapping Roles to FeaturesCEOCEOCTOCTOCROCROVP SalesVP SalesSalespersonSalespersonCMOCMOMarketing ManagerMarketing ManagerCustomer Service ManagerCustomer Service ManagerCustomer Service RepCustomer Service RepAccount ExecutiveAccount ExecutiveHuman ResourcesHuman ResourcesDashboardDashboardCommand CenterCommand CenterContacts / CompaniesContacts / CompaniesCalendar / Event ManagerCalendar / Event ManagerOrg ChartOrg ChartWebsitesWebsitesLibrariesLibrariesSMS / MMS / VoiceSMS / MMS / VoiceEmail MarketingEmail MarketingAutomationAutomationCustom ObjectsCustom ObjectsLearning Mgmt SystemLearning Mgmt SystemProject ManagerProject ManagerTicketingTicketingAccounting / InvoicingAccounting / InvoicingSocialSocialLeaderboardLeaderboardHot ContactsHot ContactsLead ScoringLead ScoringOpportunitiesOpportunitiesReportsReportsEmail Campaign TrackingEmail Campaign TrackingWeb Analytics / TrackingWeb Analytics / TrackingSignup FormsSignup FormsWorkflowsWorkflowsList / Filter / SearchList / Filter / SearchCold ContactsCold ContactsElectronic Document SigningElectronic Document SigningJourneysJourneysDrip CampaignsDrip CampaignsWikiWikiMedia LibraryMedia LibraryDocument LibraryDocument LibraryAsset LibraryAsset LibraryEasyBuilderEasyBuilderEmailerEmailerSurveysSurveysCampaign OptimizerCampaign OptimizerLink LibraryLink LibrarySite BuildingSite BuildingLanding PagesLanding PagesChatChatCampaigns and AffiliatesCampaigns and AffiliatesAccount Executive connects to Accounting / InvoicingAccount Executives can track income and expenses related to interactions with their clients
  • Crowd Reviews Review GreenRope on G2 Crowd G2 Crowd High Performer Inc 500 Badge SaaSworthy SaaSworthy Award Crozdesk CRM Leader Get App Badge
  • Better Business Bureau Trustradius CRM Platform review Trustradius CRM Platform review Top SEOs Best in Search SaaSworthy Award Capterra Reviews
  • M3AAWG Privacy Shield Framework Verified Authorize.net Merchant
  • CRM For Dummies on Amazon Critically acclaimed
    CRM For Dummies
    by Lars Helgeson, CEO of GreenRope

  • As seen in Aspire Magazine ZD Net Venture Beat Small Business CRM Forbes
  • As seen in Customer Think Fine Magazine Read / Write Web CRM.com Discover CRM