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2020 Top Troubleshooting Tips
In addition to the hundreds of help articles, interactive guided walk-thrus, cheat sheets, and tutorial videos available in your GreenRope account, we thought we’d share a few of our top troubleshooting tips with you.
Roadblocks arise as when working within any software, that doesn’t mean you shouldn’t be prepared with a few helpful tricks under your hat.
Here are our top troubleshooting tips:
Seeing odd behavior within your account?
Look at the URLs below which walk you through clearing your cache and identifying your browser plug-ins/extensions for both Chrome and FireFox, below.
Extensions in FireFox - https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
Plug-ins in Chrome - https://support.google.com/chrome/answer/142064?hl=en
Seeing outdated content in your account and/or test emails?
Someone with Shared Access cannot login?
Emails getting delivered to spam?
Are your images being resized in emails?
Are your automations not triggering immediately?
Not seeing the most recent system updates?
Need more help?
Join our monthly Q&A sessions to ask questions and learn more about using and optimizing your GreenRope account.
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