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Disqualifying Leads Without Alienating Them as Future Customers - Part 2: Cultivating Non-Leads with Automated Marketing
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Bottom of the Funnel Incentives to Close Your Leads
In the sales funnel, the bottom is where the magic happens - where all your strategizing and relationship-building pays off. But let’s face it, closing leads can feel like trying to fit the final piece into a jigsaw puzzle. You know it’s supposed to work, but sometimes it’s not as simple as you’d like. That’s where bottom-of-the-funnel incentives come in. These incentives act as that little nudge to move prospects from “maybe” to “yes.” They’re the motivator for converting hesitations into commitments. If you’re not using them, you’re missing out on a golden opportunity to drive sales. Especially as the year winds down and your audience is primed for action. Think about the holiday season, for instance. People are already in the mindset of making decisions and purchases. This is the perfect time to offer a final irresistible reason to choose your business. Let’s look into how you can craft these incentives to win over even the most indecisive prospects.
Building the Right Incentive
The most effective bottom-of-the-funnel incentives aren’t random - they’re tailored to your leads. You need to understand what your audience values most. Is it time savings? Cost savings? A guarantee of quality? Once you identify their priorities, you can align your incentive to match. For example, if you know your leads are price-sensitive, a limited-time discount could be the clincher. Holiday shoppers are overwhelmed with options and are looking for standout offers. A lead considering your product might be swayed by a “Buy now and get three months free” deal or free expedited shipping just in time for the holidays. These are tangible, immediate benefits that speak directly to their concerns.
Creating a Sense of Urgency
A great incentive loses its power if there’s no urgency. People tend to delay decisions unless they feel like waiting could mean missing out. The classic limited-time offer tactic works well, but it needs to feel genuine. Tie your urgency to a relevant event, like a holiday deadline or the end of a special promotion period. For example, “Sign up before New Year’s and lock in this year’s pricing” not only provides urgency but also highlights potential future savings. It’s not only about the offer itself, the messaging matters, too. Use clear, confident language that compels action. Avoid ambiguity. Instead of saying, “You might qualify for free onboarding,” go with, “Sign up by December 31 to receive free onboarding guaranteed.” Specificity builds trust and removes hesitation.
Make It Personal
While automation and email sequences are fantastic tools, personal touches at the bottom of the funnel can make all the difference. People want to feel like they’re making the right decision, and a well-timed personal call or email can provide the reassurance they need. Imagine sending a personalized note along with an incentive: “Hi Sarah, I noticed you’ve been exploring our premium features. We’d love to offer you an exclusive end-of-year bonus. We're offering a complimentary one-on-one strategy session when you sign up by Friday. Let’s make this decision a win for you.” Not only does this approach show attentiveness, but it also frames the incentive as a gesture just for them. And during the holidays, when people are inundated with generic promotions, that level of personal care can really stand out.
Go Beyond Discounts
While financial savings are a go-to incentive, they’re not the only way to close leads. Sometimes added value can be just as effective. Offering a bonus feature, exclusive access, or even an enhanced service can sway a decision. The holidays are a particularly great time to add that little something extra. Maybe it’s a festive “end-of-year bundle” or access to a premium feature at no additional cost. GreenRope’s own CRM clients have found success by framing these extras as gifts, tapping into the spirit of the season. A lead deciding whether to adopt a CRM system might be delighted by the prospect of receiving personalized onboarding support or a credit toward future upgrades as a “holiday gift.” These offers add perceived value and help the customer see your business as generous and forward-thinking.
Measure and Refine
The holiday rush doesn’t leave much room for guesswork. Use your CRM data to see what’s working. Are people responding to the “buy one, get one” promotion, or are they more interested in the added service packages? The beauty of tools like GreenRope is the ability to track and adjust in real time. Even after the holidays, these insights will help you refine your bottom-of-the-funnel strategies. Each successful incentive you test and implement builds your confidence and capability for the next round of leads.
Wrapping Up
Closing leads at the bottom of the funnel is both art and science. It’s knowing your audience and creating an environment where saying “yes” feels natural and rewarding. The holiday season offers a unique backdrop for this process - a time when people are ready to commit, especially when the right offer is on the table. So, as you deck the halls and wrap up your year-end campaigns, think about how you can make your bottom-of-the-funnel incentives not just irresistible but also memorable. With the right combination of value, urgency, and personal touch, you’ll turn hesitant leads into loyal customers, ready to start the new year with your brand by their side. |