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Compare GreenRope

GreenRope vs Sugar CRM

While Sugar CRM offers a broad list of features, each subscription level offered has a costly minimum to subscribe (10 users starting at $18,000/year for their ‘Ultimate Package’) making this an incredibly costly platform, especially for SMBs. They do offer a number of features focused on sales and marketing, but a full-suite of tools for successfully managing a growing business are lacking. The end result is an expensive platform that requires more third-party integrations (e.g. document signing) and limited support depending on the package selected. At GreenRope we offer full support for your projects at any subscription package at a fraction of the cost! Having to pay for custom templates, contact research, lead quality insight and more all adds up, increasing your total cost of ownership overall.

Feature GreenRope Sugar CRM Ultimate Edition
Setup Fee $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) None
Price (based on 10,000 contacts) $349 $18,000 a year minimum
Free Trial Included 7 days
Monthly Emails Unlimited Unlimited
Users Unlimited Up to 10
Customer Relationship Manager (CRM) Included Included
Lead / Opportunity Management and Tracking Included Included
Lead Scoring Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) Included
Predictive Analytics Included Not Available
Realtime Alerts Included Included
Realtime Social Collaboration Included Included
Email Targeting Included Included
Email Tracking Included Included
Email Templates Included Included
Surveys Included Not Available
Media File Sharing & Storage Included Included
Event Registration Included Not Available
Project Management Included Included
Accounting / Financials Included, with invoices and quotes, and with built-in payment processing Not Available
Ticketing System Included Included
Public & Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Included, but cannot do any posting, nor can you get reporting and analytics of how your campaigns are performing
Website Tracking with Campaign Filtering Included, and with CRM integration Not Available
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Not Available
Free SSL with Websites Included Not Available
Online Stores / Shopping Cart Abandonment Includes automation based on purchases or abandonment, and in-depth reporting Not Available
Lead Capture / Web Forms Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration Included
Blogging and SEO Tools Included Not Available
CRM and Marketing Workflows Included Included
Booking Calendar Included Included
Contact Research Included Not Available
Mobile Marketing $1.20 phone number/month

1.2 cents/SMS and 3 cents/MMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Opt-in available through SMS if not already in the CRM and capabilities to market on responses

SMS and MMS messaging included for sending text messages or picture messages
Not Available
Mobile App Included Included
Rank in Independent Red Pill Email Marketing Study #1 Did Not Qualify
Lead Risk Assessment for Tickets and Forms Included Included
Click-to-Call Capability Included Not Available
Free Third-Party Integrations Included Not Available
Campaign and Affiliate Tracking Included Not Available
A/B Testing Included Included
Learning Management System (LMS) Included Not Available
Drag and Drop Marketing Automation Builder Included Included
Global Action Map Included Not Available
Privacy Shield Included Included
Document Management Included Not Available
Digital Document Signing Yes, and also third party integration Only through 3rd party integration
Proposal Generation Tools Included Only through 3rd party integration
Custom Objects Included Not Available
Customer Portal Included Not Available
Support Team In-house Requires Sugar Ultimate Edition for 24 hour support
Organizational Charts Included Not Available
Inventory Control Management Included Not Available

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