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GreenRope vs Siebel

Siebel is a legacy platform built for the enterprise. Siebel offers six different applications in each specialization including sales, marketing, commerce, social, and service. This means you have to purchase a license for each of these applications if you’re looking for a complete system. Having so many options and licenses needed to get started along with calculating how many users will be using the system makes this software incredibly expensive. Because of its legacy status, Siebel is a far more complex platform, requiring advanced implementation and onboarding strategies to set it up properly for your specific business needs. GreenRope keeps it simple, housing all features under one roof with no need to purchase specific licenses. Plus, we have a great onboarding team that can get you up and running in no time, not to mention the top-notch 24/7 support to help guide you through any questions you might have.

Feature GreenRope Siebel
Setup Fee $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) $3,750 License Price + Industry Set Up $400
Price (based on 10,000 contacts) $349 Dependent on overall licenses + features per user
Free Trial Included Not Available
Monthly Emails Unlimited Unlimited
Users Unlimited 1, each user has to have a paid license
Customer Relationship Manager (CRM) Included Purchase License based on Industry $400
Lead / Opportunity Management and Tracking Included Included
Lead Scoring Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) Included
Predictive Analytics Included Not Available
Realtime Alerts Included Included
Realtime Social Collaboration Included Included
Email Targeting Included Included
Email Tracking Included Included
Email Templates Included Included
Surveys Included Included
Media File Sharing & Storage Included Included
Event Registration Included Included
Project Management Included Included
Accounting / Financials Included, with invoices and quotes, and with built-in payment processing Included
Ticketing System Included Included
Public & Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Included, but cannot do any posting, nor can you get reporting and analytics of how your campaigns are performing
Website Tracking with Campaign Filtering Included, and with CRM integration Included
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Included
Free SSL with Websites Included Not Available
Online Stores / Shopping Cart Abandonment Includes automation based on purchases or abandonment, and in-depth reporting Not Available
Lead Capture / Web Forms Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration Not Available
Blogging and SEO Tools Included Not Available
CRM and Marketing Workflows Included Included
Booking Calendar Included Not Available
Contact Research Included Included
Mobile Marketing $1.20 phone number/month

1.2 cents/SMS and 3 cents/MMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Opt-in available through SMS if not already in the CRM and capabilities to market on responses

SMS and MMS messaging included for sending text messages or picture messages
Not Available
Mobile App Included Included
Rank in Independent Red Pill Email Marketing Study #1 Did Not Qualify
Lead Risk Assessment for Tickets and Forms Included Included
Click-to-Call Capability Included Requires License to Cloud Service
Free Third-Party Integrations Included Not Available
Campaign and Affiliate Tracking Included Not Available
A/B Testing Included Included
Learning Management System (LMS) Included Not Available
Drag and Drop Marketing Automation Builder Included Not Available
Global Action Map Included Not Available
Privacy Shield Included Included
Document Management Included Included
Digital Document Signing Yes, and also third party integration Only through 3rd party integration
Proposal Generation Tools Included Only through 3rd party integration
Custom Objects Included Included
Customer Portal Included Not Available
Support Team In-house Requires purchase
Organizational Charts Included Not Available
Inventory Control Management Included Included

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