GreenRope vs SalesForce Essentials

Salesforce Essentials is a very basic CRM software, available at a fraction of the cost of Salesforce’s Enterprise solutions. It also comes with fraction of Salesforce’s original features and capabilities, designed to reach the SMB market. That being said, Salesforce Essentials is still out of budget for many small to medium-sized businesses looking for a full-featured operating system, since they require third-party integrations for additional marketing, customer service, and more. When compared side-by-side, GreenRope offers more value at a lower price than they offer based on features available, training, and so on. While maybe a sufficient (yet pricey) tool for businesses just starting out and looking for a basic CRM, those who invest in a software like this, often find themselves spending additional resources down the to make the system work for the business and its scheduled growth. Investing in a stand-alone systems like Salesforce Essentials significantly increases total cost of ownership when it comes to overall price for the life of your software.

Feature GreenRope SalesForce Essentials
Setup Fee $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) $25/month per user for access to self-taught set-up applications
Price (based on 10,000 contacts) $399 $300/month
Free Trial Included 14 days
Monthly Emails Unlimited Mass Emails Only Available in SalesForce Classic
Users Unlimited $300/month per user
Customer Relationship Manager (CRM) Included Included
Lead / Opportunity Management and Tracking Included Additional Fee
Lead Scoring Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) Additional Fee
Predictive Analytics Included Additional Fee
Realtime Alerts Included Not Available
Realtime Social Collaboration Included Included
Email Targeting Included Not Available
Email Tracking Included Not Available
Email Templates Included Included
Surveys Included Included
Media File Sharing & Storage Included Included
Public Asset Library Included, with preview and automation Not Available
Event Registration Included Not Available
Project Management Included Included
Accounting / Financials Included, with invoices and quotes, and with built-in payment processing Included
Ticketing System Included Included
Public & Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Not Available
Website Tracking with Campaign Filtering Included, and with CRM integration Not Available
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Not Available
Free SSL with Websites Included Not Available
Online Stores / Shopping Cart Abandonment Includes automation based on purchases or abandonment, and in-depth reporting Not Available
Lead Capture / Web Forms Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration Included
Blogging and SEO Tools Included Not Available
CRM and Marketing Workflows Included Included
Booking Calendar Included Not Available
Contact Research Included Additional Fee
Mobile Marketing $1.20 phone number/month

1.2 cents/SMS and 3 cents/MMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Opt-in available through SMS if not already in the CRM and capabilities to market on responses

SMS and MMS messaging included for sending text messages or picture messages

Automated voice message delivery (recorded file or text-to-speech) with response capture

All SMS, MMS, and Voice functionality is connected to GreenRope's automation engine (journeys and workflows)
Not Available
Mobile App Included Included
Rank in Independent Red Pill Email Marketing Study #1 Did Not Qualify
Lead Risk Assessment for Tickets and Forms Included Additional Fee
Click-to-Call Capability Included Integration with SalesForce Classic
Free Third-Party Integrations Included Integration with SalesForce Classic
Campaign and Affiliate Tracking Included Integration with SalesForce Classic
A/B Testing Included Not Available
Learning Management System (LMS) Included Not Available
Drag and Drop Marketing Automation Builder Included Not Available
Global Action Map Included Not Available
Data Privacy Framework Included Included
Document Management Included Included
Digital Document Signing Yes, and also third party integration Integration with SalesForce Classic
Proposal Generation Tools Included Integration with SalesForce Classic
Custom Objects Included Included
Customer Portal Included Included
Support Team In-house Limited
Organizational Charts Included Not Available
Inventory Control Management Included Not Available
Multi Tab Application Included Included
Data Backup Plan 3 years 90 days
Push Notifications Included Included
GDPR Compliant Included Included
Contact Research Included Included
Integrated AI Features * Included Included
Personalized AI Chatbot Included Not Available
Voice Recognition Connected to AI Included Not Available

* AI is used for helping users to personalize messaging, evaluate the most effective way to contact people and businesses, predict the behaviors and trends that will create more customers, and generate meaningful content. Our AI Dashboard Assistant and AI Relationship Summary deliver valuable insights that allow you to multitask while hearing important account details aloud. Voice recognition connected to AI allows you to navigate your account with simple voice commands. GreenRope’s AI Chatbot allows you to automate customer service through your website and SMS.