GreenRope vs iContact

iContact is an email marketing tool designed for small businesses. While a robust solution for email marketing, iContact is just that, an email marketing tool. iContact does not have any additional features such as CRM, pipeline management, landing pages & signup forms, project management, etc. Using iContact would require organizations to invest in additional software platforms to achieve a full featured business operating technology stack. Tying these different systems together has the potential to cause challenges in managing data, and can significantly increase your software expenses month-over-month.

Feature GreenRope iContact
Setup Fee $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) None
Price (based on 5,000 contacts) $299 $52/month
Free Trial Included Included
Monthly Emails Unlimited Unlimited
Users Unlimited Not Available
Customer Relationship Manager (CRM) Included Not Available
Lead / Opportunity Management and Tracking Included Included
Lead Scoring Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) Included
Predictive Analytics Included Not Available
Realtime Alerts Included Included
Realtime Social Collaboration Included Not Available
Email Targeting Included Included
Email Tracking Included Included
Email Templates Included Included
Surveys Included Included but very limited customization
Media File Sharing & Storage Included (1 GB) Included (5 MB)
Public Asset Library Included, with preview and automation Not Available
Event Registration Included Not Available
Project Management Included Not Available
Accounting / Financials Included, with invoices and quotes, and with built-in payment processing Not Available
Ticketing System Included Not Available
Public & Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Included
Website Tracking with Campaign Filtering Included, and with CRM integration Not Available
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Included
Free SSL with Websites Included Not Available
Online Stores / Shopping Cart Abandonment Includes automation based on purchases or abandonment, and in-depth reporting Not Available
Lead Capture / Web Forms Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration Included
Blogging and SEO Tools Included Not Available
CRM and Marketing Workflows Included Not Available
Booking Calendar Included Not Available
Contact Research Included Not Available
Mobile Marketing $1.20 phone number/month

1.2 cents/SMS and 3 cents/MMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Opt-in available through SMS if not already in the CRM and capabilities to market on responses

SMS and MMS messaging included for sending text messages or picture messages

Automated voice message delivery (recorded file or text-to-speech) with response capture

All SMS, MMS, and Voice functionality is connected to GreenRope's automation engine (journeys and workflows)
Not Available
Mobile App Included Not Available
Rank in Independent Red Pill Email Marketing Study #1 Did Not Qualify
Lead Risk Assessment for Tickets and Forms Included Not Available
Click-to-Call Capability Included Not Available
Print on Demand Included Not Available
Free Third-Party Integrations Included Included
Campaign and Affiliate Tracking Included Included
A/B Testing Included Not Available
Learning Management System (LMS) Included Not Available
Drag and Drop Marketing Automation Builder Included Not Available
Global Action Map Included Not Available
Data Privacy Framework Included Included
Document Management Included Not Available
Digital Document Signing Yes, and also third party integration Only through 3rd party integration
Proposal Generation Tools Included Only through 3rd party integration
Custom Objects Included Included
Customer Portal Included Not Available
Organizational Charts Included Not Available
Inventory Control Management Included Not Available
Multi Tab Application Included Not Available
Data Backup Plan 3 years Not Available
Push Notifications Included Not Available
GDPR Compliant Included Included
Contact Research Included Not Available
Integrated AI Features * Included Not Available
Personalized AI Chatbot Included Not Available
Voice Recognition Connected to AI Included Not Available

* AI is used for helping users to personalize messaging, evaluate the most effective way to contact people and businesses, predict the behaviors and trends that will create more customers, and generate meaningful content. Our AI Dashboard Assistant and AI Relationship Summary deliver valuable insights that allow you to multitask while hearing important account details aloud. Voice recognition connected to AI allows you to navigate your account with simple voice commands. GreenRope’s AI Chatbot allows you to automate customer service through your website and SMS.