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GreenRope vs Granicus

Granicus is a cloud-based solution focused on website management, appointment booking and self-service features for citizens, basic email marketing, and document management. Their starting price is $1000/month for their basic package. While their solution does include some essential functionality for managing a government agency, it is limited in that it does not come with features like customer journey mapping, surveys, advanced automation and contact management, among other important gonvernmental needs. GreenRope is a feature-rich solution offering government agencies all the tools they need in one platform, eliminating the need for additional third party software. GreenRope provides cutting-edge technology aimed at opening the lines of communication between constituents and their government as well as internal departments and agencies.

Feature GreenRope Granicus
Setup Fee $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) None
Price (based on 5,000 contacts) $249 Starting $1000.00/month
Free Trial Included Only available through a sales demo
Monthly Emails Unlimited Not Available
Users Unlimited Not Available
Customer Relationship Manager (CRM) Included Included
Lead / Opportunity Management and Tracking Included Not Available
Lead Scoring Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) Included
Predictive Analytics Included Included
Realtime Alerts Included Included
Realtime Social Collaboration Included Included
Email Targeting Included Included
Email Tracking Included Included
Email Templates Included Included
Surveys Included Requires additional "Bang The Table" subscription
Media File Sharing & Storage Included Included
Event Registration Included Only includes simple RSVP options
Project Management Included Not Available
Accounting / Financials Included, with invoices and quotes, and with built-in payment processing Not Available
Ticketing System Included Included
Public & Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Included
Website Tracking with Campaign Filtering Included, and with CRM integration Not Available
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Included
Free SSL with Websites Included Not Available
Online Stores / Shopping Cart Abandonment Includes automation based on purchases or abandonment, and in-depth reporting Included
Lead Capture / Web Forms Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration Included
Blogging and SEO Tools Included Not Available
CRM and Marketing Workflows Included Included
Booking Calendar Included Included
Contact Research Included Not Available
Mobile Marketing $1.20 phone number/month

1.2 cents/SMS and 3 cents/MMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Opt-in available through SMS if not already in the CRM and capabilities to market on responses

SMS and MMS messaging included for sending text messages or picture messages
Additional Cost Required
Mobile App Included Included
Rank in Independent Red Pill Email Marketing Study #1 Did Not Qualify
Lead Risk Assessment for Tickets and Forms Included Not Available
Click-to-Call Capability Included Not Available
Print on Demand Included Not Available
Free Third-Party Integrations Included Not Available
Campaign and Affiliate Tracking Included Not Available
A/B Testing Included Included
Learning Management System (LMS) Included Included - Additional add-in of GovLoop required
Drag and Drop Marketing Automation Builder Included Not Available
Global Action Map Included Not Available
Privacy Shield Included Included
Document Management Included Included
Digital Document Signing Yes, and also third party integration Not Available
Proposal Generation Tools Included Not Available
Custom Objects Included Not Available
Customer Portal Included Not Available
Organizational Charts Included Not Available
Inventory Control Management Included Not Available
Multi Tab Application Included Not Available
Data Backup Plan 3 years Not Available
Push Notifications Included Not Available

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