Spam is absolutely prohibited by GreenRope. GreenRope, developer and provider of the GreenRope system suite of email marketing tools, along with GreenRope partners and affiliates who make GreenRope system available to their customers, support ONLY permission-based email marketing practices. In this regard, GreenRope has implemented some of the strictest policies in the email industry and supporting procedures that:
GreenRope actively monitors import lists and outgoing emails for suspiciously large intended or actual broadcasts. Any customer found to be using GreenRope for Spam is subject to being permanently barred from ever using the GreenRope (or any of our Partners', affiliates' and/or ISPs') systems.
Spam is unsolicited commercial email, junk mail or bulk mail that has not been requested by the recipient. In addition to wasting valuable resources and time, it is intrusive, irrelevant and often offensive, Typically, spam emails do not contain an option to unsubscribe from the mailing list. Spam is the opposite of permission-based emails - those that are anticipated, personal, relevant and often associated with a "pre-existing business or personal relationship." If you send an email out through GreenRope that generates a spam complaint, you will be responsible for providing an opt-in record for the complaint at issue. Any spam complaints that are not successfully appealed are assessed up to a $100 fine, fines vary depending on complaint.
Users of the GreenRope system must abide by a strictly enforced End User License Agreement. Under this agreement, the user promises to not abuse the GreenRope system or to send spam. User specifically agrees not to send unsolicited bulk email, for commercial or non-commercial purposes (unsolicited bulk email is defined as email sent to more than 10 individuals without their permission). The agreement also includes such provisions as:
User agrees not to post, upload or otherwise transmit:
With regard to email campaigns, all users of GreenRope must also accept that an unsubscribe option will be automatically appended to every email sent to more than 100 people via the GreenRope system. This is mandatory. When the unsubscribe option is requested by an email recipient, GreenRope system automatically suppresses emails to that email address in future campaigns. This suppression feature is also mandatory.
In the event that a GreenRope system User violates any one of our usage rules, or for any other reason deemed appropriate by GreenRope, GreenRope reserves the right to suspend or terminate, without notice, access to the GreenRope system User's account and all related data. We rely on feedback from various governmental and industry sources, a network of the leading ISP's in the world and millions of email recipients to assist in our policing against spam.
GreenRope offers free tools like confirmed opt-in subscription forms to encourage GreenRope system Users to create and manage confirmed opt-in lists of contacts. By building and using confirmed opt-in lists, GreenRope system Users can be certain that they are sending emails to recipients that have expressly given their permission, and requested, to receive such emails. If a GreenRope System User desires to allow people to subscribe to any of their email lists on the GreenRope system, they are required to use GreenRope's confirmed opt-in subscription form for an opt in email.
If a complaint is received by GreenRope regarding alleged unsolicited emails being sent from our system tools of opt in email, an immediate investigation is undertaken.
Warning -- The GreenRope system User is notified that an unsolicited email complaint has been lodged against them and a demand is issued to "show proof" that the complainant opted in to the User's list. The User is reminded of the terms they accepted in the End User License Agreement (including possible legal ramifications if the user is guilty of spamming). In addition, the complainant's email address is automatically tagged as "unsubscribed" if the complainant did unsubscribe--so no further emails are sent to the complainant. The User is also required to manually remove the complainant's email address from their contact list of opt in email if the complainant did not unsubscribe.
Termination---If GreenRope has ANY reason to believe the User of the opt in email, despite the warnings, is or will continue to send unsolicited bulk email to more than 10 individuals without their permission, or any complainant who has previously unsubscribed, the User's GreenRope account privileges are subject to immediate termination.
GreenRope and GreenRope partners take permission marketing very seriously. Thank you for reviewing our Anti-Spam Policy.
Many spam complaints are registered with anti-spam agencies. We fully support the efforts of agencies working to responsibly curtail the sending of unsolicited commercial email. However, if an individual opted-in to receive a GreenRope and then falsely and/or maliciously files a spam complaint against GreenRope, we will cooperate fully with appropriate agencies to ban the user from further use of anti-spam software and community.
