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October 2021 System Updates
Here are you October 2021 system updates.
Website > Tracking > Pages & Scores - We made searching for pages much easier now by adding a filter function to the upper right corner of the page.
Website > Tracking - We added a new tab to the tracking options titled “Compare”. Here you can see chats with different date ranges next to each other.
Website > Tracking > Locations - You can now search for all/known/unknown contacts by location to see number of pageviews, number of visitors, pages per visit, session duration, bounce rate
Website > Tracking > Referrers - There are now charts for referrers comparing visitors, pages per session, session time, and bounce rate by domain and referrer type. We also added separate stack elements in the columns for known/unknown users and legend to show/hide each
Apps > Ticketing - when looking at a ticket details screen you will notice a new button at the top allows for reassigning the ticket.
Apps > Ticketing > Search - new search criteria for who the ticket is assigned to
Help > Cheat Sheets - new account setup cheat sheet. Click here to access it online or navigate to your Help page to download it anytime.
Settings > Account > Integration - We are happy to now be able to offer a new integration with UK Companies House.
Settings > Email/Web Options > Configure IMAP > Ignore Email Domains
Settings > Account - new setting for Sounds that plays instrumental sounds instead of electronic sounds for project timer and collaboration notification
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